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Privacy And Policy


Privacy And Policy

We understand that your privacy is important to you and all the information that you share with Heuristic Communication Pvt.Ltd. is in safe hands at all times. Your confidential information is handled by us in a fair and responsible manner. We may collect your personal identification information from you when you visit our website and fill out an inquiry form. Heuristic Communication Pvt.Ltd. has adopted this Privacy Policy to reflect its commitment towards protecting your privacy. We take the collection of personal information from our users seriously and are committed to protecting each User’s privacy in accordance with this Privacy Policy. In this Privacy Policy, we use the term “User” to include any individual who accesses and uses any of our Services. We have designed our agreements with certain business customers which contain provisions about the collection, use, storage, and disposal of information collected through the Services and offline. If a provision of a customer agreement conflicts or otherwise is inconsistent with a provision of this Privacy Policy, then the provision of the customer agreement will prevail but solely to the extent of the conflict or inconsistency. This policy describes the type of information we may collect from you or that you may provide when you visit the website www.hucpl.com(our official Website) and our practices for collecting, using, maintaining, protecting, and disclosing that information. Please read this statement carefully to understand our policies and practices regarding your information and how we will treat it.

Information we collect

We use the information we collect from Users to provide more meaningful service and to offer relevant products and services, as well as to maintain, protect and improve Users’ overall experience. When a user submits a request for support, Heuristic Communication Pvt.Ltd. may collect the following types of information: name, telephone number, email address and other information that the User chooses to give us to respond to the support request. Additionally, we receive information about you from service providers that help us operate and improve the Services including for data hosting and maintenance, analytics, marketing and security operations. All of our service providers must adhere to confidentiality obligations that are consistent with this Privacy Policy and the agreements we enter into with them. When you connect with us through a social media platform, we may, depending on your privacy settings, receive some information from your social media account. When you use the Services, we use collect information about which features you’ve used, how you’ve used them and the devices you use to access the Services. It depends on the settings of a User’s computer or mobile device. Heuristic Communication Pvt.Ltd.automatically collects: Internet Protocol (IP) address; MAC address; Device make, model and operating system version; mobile network information; internet service provider; browser type and language; country and time zone in which the Device is located; and metadata stored on the Device. This information is collected through cookies and other tracking tools. Heuristic Communication Pvt.Ltd. may supplement the information you provide to us with information from other sources. All of this information is treated as personal information when it directly or indirectly identifies an individual User.